All Auckland Metro orders are hand delivered ― enabling us to guarantee next day delivery or your specified delivery date. Order cut-off time for next day delivery is 5pm.
Outer Auckland orders are sent via our courier partner NZ Couriers. We dispatch non rural Outer Auckland orders Monday to Thursday via overnight courier. Order cut-off time for next day dispatch is 5pm. Outer Auckland Rural Orders are only dispatched on Mon or Tues, allow 2-3 Days for Delivery.
The relevant delivery fee for your address will be specified during checkout.
Auckland Metro Hand Delivery - $10
Rural Auckland Hand Delivery - $20
Outer Auckland Courier - $15
**Next day delivery/dispatch is subject to availability (if available next day will show in our delivery date picker in cart).
Out of Auckland Orders:
We dispatch out of Auckland orders Monday to Thursday via overnight courier. Order cut-off time for next day dispatch is 5pm.
Holding for an occasion? Just specify your delivery date in cart, and we'll send the day before on overnight courier.
Wider North Island Delivery - $15
South Island Delivery - $20
Rural (Out of Auckland):
Rural orders can only be sent on Monday or Tuesday to allow extra time for delivery (1-2 days extra). Order no later than Monday 5pm for dispatch on Tuesday. Check if your address is rural here.
Rural Wider North Island Delivery - $20
Rural South Island Delivery - $25
WHEN IS THE ORDER CUT-OFF TIME?
Auckland Metro Orders:
The order cut-off time is 5pm for next day delivery. We deliver Auckland Metro orders on Monday to Friday. So, if you place an order after 5pm on Thursday it will be delivered on Monday.
Outer Auckland/ Out of Auckland Orders:
The order cut-off time is 5pm for next day dispatch. We only dispatch courier orders Monday to Thursday to decrease the risk that your order will spend the weekend at the courier depot. So, if you place an order on Wednesday after 5pm, it will ship Monday.
Which Courier do you use?
We use NZ Couriers overnight service for all outer Auckland/ out of Auckland deliveries. In accordance with t&cs, overnight delivery service is a target ━ they cannot guarantee arrival overnight. Tracking is sent via email once your order has been dispatched.
Auckland Metro orders are hand delivered by our team.
Due to the perishable nature of our product, we send all our care packages with a Authority to Leave (ATL) meaning they do not require a signature. Please ensure there is a safe place to leave it or that your recipient is at the address.
STILL HAVE QUESTIONS?
Feel free to contact us at firstname.lastname@example.org